Why eComm X
Omnichannel solutions for online stores to magnify CRO
Scale & Conquer
We help you dominate your market niche by scaling with the right pace, doing the right thing in every single moment.
Enhancing Competitive Advantages
We help you leverage growing potential by making it easier for customers to purchase from your store.
Save Time & Money
We help you get faster results with proven eCommerce strategy and tactics instead of wasting resources doing trial and errors.
Digital Marketing & Advertising
A digital marketing analysis researches and evaluates your business, audience, and competitors to build a custom, data-driven digital marketing plan for your company.
Branding & Design
Design is building your brand identity. Every choice from which typography, colour palette, form/shape, the brand voice adds up and speaks for your brand’s image in the customer’s eye.
Studying other companies can highlight what it takes to enhance your company’s efficiency and become a bigger player in your industry. When implemented correctly, competitor benchmarking can show the path for transformation.
Evaluation & Optimization
Improve your website and allow visitors to easily convert into customers. From navigation and design to content and product descriptions, everything on your website should be intentionally leading users towards the end goal: purchasing your products or services.
Market research goes a bit further than standard customer research in that it also provides insight into your industry. Fine-tune pragmatic campaigns and yield truly remarkable results.
Advertise your product or service through visuals like images and videos on networks of publisher websites such as the Google Display Network and Facebook etc. Display ads are placed on relevant third-party websites in the form of a banner, image, and text ads.
Goal Setting & KPIs
Setting clear destinations by establishing SMART goals channels your work towards a specific result you desire. Performance should inform business decisions, and key performance indicators (KPIs) help you measure progress.
Performance marketing, monitoring & reporting
Spend your marketing budget only for the best performing campaigns. Receive regular reports based on daily account management.
Conversion Rate Optimization
User Behaviour & UX
Gain and implement insights from rich analytics to create a seamlessly easy for customers to take actions on your online store.
Save time and increase productivity by installing key processes such as email flows. Target different customers with the right message at the right moment.
Generate ideas and validate the best headlines, creatives, and processes that yield desired results.
Advanced Email Segmentation
Personalize your marketing campaigns by grouping and creating lists of subscribers at a specific stage. Advanced email segmentation increases the click-through rate of your emails.
Build trust and relationships with newsletter subscribers using a cost-effective medium. Design and send valuable information and marketing campaigns to nurture leads and build loyalty in customers.
Hotjar is behaviour analytics and user feedback service that helps you understand the behaviour of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.
Only 25% of shopping carts lead to a purchase. Remind customers to finish their order by installing abandoned cart recovery processes like SMS or email messages.
Build a minimalistic checkout flow of pages to make it a no-brainer for customers to take action. Leaving only essential fields of required customer data inspires trust and purchases.
Search engine & filters
Make it seamlessly easy for website visitors to find their product in your online store. Provide the right search and filters to display product categories and attributes that stand out.
Conversion rate is highly dependent on page loading time. Increase your online store’s speed to drive more customers and decrease the bounce rate.
Leverage 90% of the online purchases by using a mobile-first responsive online store. Design and adopt different versions of your website to fit your brand’s message.
Integrations & Automations
Install systems and processes with the right tools that support your business goals to save time and resources.
Onsite and offsite search engine optimizations (SEO) ultimately aim to serve your website in the front pages of Google and other engines. Making your online store organically visible is a long term but potent goal that helps you yield more traffic.
Present your product as a deal in the customer’s eyes by showcasing all the benefits and features your business offers.
Google & Facebook services integration
Using the major advertising platforms is key to being found on the internet. Position your online store in front of the right people using analytics and customer insights.
Business Analysis & Strategy
Combine expert’s both analytical and creative thinking to find your competitive edge and own a business niche within your industry.
Based on your business goals a roadmap allows you to lay out actionable steps to achieve your desired outcome.
Migrating from one platform to another allows you to keep up with the latest technologies and own your niche. Replatforming is a complex project that we can make easy by breaking it down into smaller steps.
Determine Business goals
Forming an action plan is essential to yielding results. Determining your business goals with setting specific parameters allows your business to direct efforts in a specific direction and scale your growth.
eCommerce effectiveness audit
Understand what works and what could be improved by revisiting a selection of aspects of your eCommerce operation – ranging from the effectiveness of your technology stack, the suitability and utilisation of your eCommerce platform, usage of third-party solutions and the overall customer experience.
Design a path to achieve your business goals at both a disruptive and sustainable pace. Be one of the few companies that manage growth by scaling operational processes to deliver services and products always on time.
Managing your online store doesn’t have to be hard.
Speak to an eCommerce consultant today and resolve your problems